My First Day at St Anne’s

My induction with the Deputy Manageress, Mandy, left me a bit nervous as she mentioned the possible risks of needle stick injury and violence, but in fact both staff and residents have been very welcoming.

The hostel houses 54 male residents, all of whom have been found homeless – many were rough sleepers, rescued from the streets. This is a direct access hostel, so a homeless person can walk in off the streets.

I started at 8.00 a.m. for a twelve hour shift. I spent some time working in the office where you meet residents, as they ask to borrow the Hoover, balls and cues for the pool table or for help with filling in forms. There were several wanting to improve their English skills by using Learndirect.

The podiatrist came and helped a number of those with feet damaged by too long spent outdoors on the streets. One chap said that he would now be so comfortable he could walk to the village. 

Every few hours we check the communal rooms to ensure that damage is mended and that nothing is there which shouldn’t be.

Had lunch with Jean, the Manager.

There was good news that one resident had found a permanent flat. The team feel a great sense of achievement at the progress made. Then I went to clear the flat and check to ensure no drugs paraphernalia was there. Heavy gloves and protective clothing are the drill, but there was no problem.

When the Sheffield Star came to visit, I was talking to residents and then helping in the kitchen. In the TV room, the most popular programme was Location, Location, Location. Obviously the residents retain their sense of humour.

Talking to those who use the service, there is huge gratitude to have been saved from the bitter winter cold so well known to the rough sleeper. They do good work here.

Before I left, I recorded my audio diary for BBC Radio Sheffield. It’s been a long day – back at 7.30 a.m. tomorrow.